Frequently Asked Questions
Do I need a referral to make an appointment at Empowered Healthcare?
No. However, if your appointments are to be paid by a 3rd party (eg. WorkCover, Medicare or DVA) you will require a referral from your GP or specialist. You can access a range of these referral forms Here!
Can I claim a private health rebate for attending Empowered Healthcare?
Yes. Most private health funds recognise Exercise Physiology services. Click HERE for the full list. We recommend that you check with your health fund as the rebate will depend on your level of cover.
To confirm your specific health fund & gap payment please call your private health insurer & quote the below codes:
* Initial Consultation – Code 102
* Subsequent Consultation – Code 202
* Exercise Physiology Group Class – 502
Do you offer gym memberships?
No. Empowered Healthcare offers appointments by consultations or group classes only. Because we are in Activ8 Health and Fitness Gym, we have a fantastic arrangement with the gym that offers specific value and savings to our clients to use the gym
as a member. For more information, please contact us.
I have been referred by my doctor. What should I bring along to my initial assessment?
Any X-rays, scans and tests relevant to your visit A current list of your medications
Your health fund or medicare card if applicable
Your workers’ compensation medical certificate and claim number information, if applicable Your referral letter (if you have one)
Walking shoes, clothes to exercise in and a drink bottle
I need to bring a towel to the Group Classes?
Yes, We recommend all class participants bring a towel for hygienic reasons during group classes.
Do you have any exercise equipment at your clinic that I could utilise to help achieve my goals?
Yes, our clinic offers a state of the art rehabilitation specific gym. With a full range of cardio equipment, pilates reformer, dual
stack free motion machine and lots of additional weights, swiss balls and many other pieces
Are all of your staff accredited professionals with relevant credentials and insurances?
Yes, All Empowered Healthcare team members meet the strict guidelines for full membership, accreditation and insurance with all relevant professional associations in Australia.
As well as that, All the team at Empowered Healthcare are fully accredited with NSW WorkCover, Medicare Australia,
Department of Veteran Affairs, NDIS and All Private Health Funds.
Is there any public transport available nearby?
Yes there is plenty of public transport available nearby. Caringbah Train Station is only 450m from our front door. We have a bus stop directly across the road from our clinic (70m
away) on the corner of Port Hacking Rd & Mansfield Rd. There are also plenty of taxi’s around to help accommodate your
Where do I park when attending your clinic?
e on-site parking available. There is 1 hour street parking out the front as well as 2 hour Council Carparks next to the Port Hacking Cafe next door (behind Dan Murphy’s) and across the road at Caringbah Library. All parking is very close to our entrance.
Do you have credit card facilities?
Yes we certainly do. We have full EFTPOS and Credit Card facilities at our clinic as well as accepting cash.
Get ready to be Empowered.
Get back to being a better you.
Book a Free 15 min Roadmap Session™ with one of our Exercise Physiologists to find out exactly what you need right now.